Terms and Condition 

Last Updated December 18th, 2023

Wajeeto is a product of Scale X Media Technology.

Scale X Media Technology (“Wajeeto”) provides Software as a Service (SaaS) that enables our customers to store, manipulate, analyze, and transfer messages between their business systems and their customers on various messaging channels (the “Service”). A “Customer” is an entity with whom Scale X Media Technology has an agreement to provide the Service. 

This Scale X Media Technology Terms of Service (the “Agreement”) is an agreement between the Customer and Scale X Media Technology, collectively the “Parties” and each, a “Party,” and is entered on the date the Customer signs up for a Wajeeto account through the Scale X Media Technology website (the “Effective Date”).

By registering for a Wajeeto account, you acknowledge your understanding of these terms and enter the Agreement on behalf of the Customer. Ensure you have the necessary authority to enter into the Agreement on behalf of the Customer before proceeding.

If a Customer violates any of the terms outlined below, we reserve the right to cancel accounts or bar access to accounts without notice. If you do not agree to these terms, please refrain from using our Services.

Scale X Media Technology may, but has no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violate any party’s intellectual property or these Terms of Use.

Scale X Media Technology may refuse service to anyone for any reason at any time.

BY USING ANY ELEMENT OF THE SCALE X MEDIA TECHNOLOGY SOLUTION (INCLUDING THE WEBSITE), CUSTOMER ACKNOWLEDGES THAT CUSTOMER HAS READ, ACCEPTS, AND AGREES TO BE BOUND BY AND COMPLY WITH THE TERMS AND CONDITIONS, SET OUT IN THIS AGREEMENT, AS AMENDED FROM TIME TO TIME. IF CUSTOMER DOES NOT ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT, CUSTOMER WILL IMMEDIATELY CEASE ANY FURTHER USE OF THE SCALE X MEDIA TECHNOLOGY SOLUTION, INCLUDING USE OF ANY PART THEREOF. CUSTOMER REPRESENTS AND WARRANTS TO SCALE X MEDIA TECHNOLOGY THAT CUSTOMER HAS THE CAPACITY TO ENTER INTO THIS LEGALLY BINDING AGREEMENT. IF CUSTOMER IS USING THE SCALE X MEDIA TECHNOLOGY SOLUTION ON BEHALF OF ANOTHER PERSON, CUSTOMER HEREBY REPRESENTS AND WARRANTS TO SCALE X MEDIA TECHNOLOGY THAT CUSTOMER HAS THE AUTHORITY TO BIND SUCH PERSON TO THIS AGREEMENT.

Wajeeto Platform 

Provisioning of the Scale X Media Technology Platform. Subject to Customer’s compliance with the terms and conditions of this Agreement, Scale X Media Technology will make the Scale X Media Technology Platform available to Customer on the terms and conditions set out in this Agreement, provided that: (i) Customer has read and accepted and is in compliance with its obligations under the applicable terms of use related to all applicable Third-Party Messaging Platforms, Pre-Integrated Third-Party Business Applications, and Custom-Integrated Business Applications; and (ii) has taken all steps as necessary to enable interoperability between the Scale X Media Technology Platform and all applicable Third-Party Messaging Platforms, Pre-Integrated Third-Party Business Applications, and Custom-Integrated Business Applications, including acquiring the necessary approvals and API keys, whether directly or via Customer’s Clients, to access these messaging channels as a business.

Modifications to the Service and Fees

Scale X Media Technology reserves the right to modify, suspend, or discontinue the Service at any time for any reason, with or without notice. 

Scale X Media Technology reserves the right to change our monthly/annual fees upon 30 days’ notice. The fee change will be notified per email to all our subscribers and will be reflected on the pricing page at wajeeto.io/pricing.

Scale X Media Technology reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Should you continue to use the Service after any such modifications have been made, this shall constitute your agreement to such modifications. 

Trademark License 

During the Term, Customer hereby grants to Scale X Media Technology a worldwide, non-exclusive, non-transferable, and non-sublicensable (other than to affiliates) royalty-free license to use Customer’s trademarks and logos made available to Scale X Media Technology by Customer as part of this Agreement, solely in connection with the marketing, advertising, and promotion of the Scale X Media Technology Solution, including listing the Customer and the Customer Application on the Scale X Media Technology Website; and only in accordance with Customer’s reasonable trademark usage guidelines, as updated by Customer from time to time. Customer may require Scale X Media Technology to cease using Customer’s trademarks and logos if, in the reasonable opinion of Customer, the continued display of Customer’s trademarks and logos would cause a materially adverse effect on Customer’s image and the goodwill associated therewith.

Copyrights & Ownership
Scale X Media Technology expressly reserves all rights, title, and interest in, and Customer will not acquire any right, title, or interest in (i) the Scale X Media Technology Solution (or any part thereof) and any other materials or content provided by Scale X Media Technology under this Agreement, including any and all Modifications to any of the foregoing; and (ii) all intellectual property rights in any of the foregoing (clauses (i) and (ii) are collective, the “Scale X Media Technology Property”), in each case. All right, titles, and interests in the Scale X Media Technology Property will remain with Scale X Media Technology (or Scale X Media Technology’s third-party suppliers, as applicable). Customer may not copy, modify, adapt, reproduce, distribute, reverse engineer, decompile, or disassemble any aspect of the Service, which Scale X Media Technology or its suppliers own. The customer agrees not to resell, duplicate, reproduce, or exploit any part of the Service without the express written permission of Scale X Media Technology. For greater certainty, the Scale X Media Technology Property is licensed and not “sold” to the Customer. Scale X Media Technology claims no intellectual property rights over the Content you upload or provide to the Service. 

Scale X Media Technology’s Right to Use Customer Data
Customer acknowledges and agrees that Scale X Media Technology may store, use, reproduce, modify, and transfer to its subcontractors, Customer Data, including Personal Data, solely in connection with delivering the Services under this Agreement. Customer further acknowledges and agrees that Scale X Media Technology may store, use, reproduce, modify, and transfer data that is not related to an identified or identifiable natural person, including aggregated or de-identified data, without limitation, for its internal business purposes, including but not limited to such purposes as analytics, quality assurance, product and service improvement, and new product and service development. The customer agrees to cause any Administrative User, Customer’s Client, and Chat Participant to agree to the terms. 

Customer Responsibilities
Customer Accounts. Upon Customer’s request, Scale X Media Technology will issue one or more administrator accounts (the “Administrator Accounts”) to Customer that provides Customer with the capability to create accounts for use by individuals who are an employee or contractor of Customer and that Customer wishes to have access to and use of the Scale X Media Technology Platform (each, an “Administrative User”). Customer will ensure that Administrative Users only use the Scale X Media